Trail Ride Reservations

Saddles & Spurs Riding Trails

Last Updated: November 15, 2025

Saddles & Spurs Riding Trails (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, submit a waiver, or purchase souvenirs through our online shop.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect the following personal details when you complete a booking, fill out a waiver, contact us, or make a purchase:

• Name 
• Email address 
• Phone number 
• Emergency contact information 
• Rider age 
• Rider weight (for safety and horse assignments) 
• Riding experience level 
• Medical conditions or allergies disclosed for safety 
• Uploaded documents (such as current Coggins) if bringing your      own horse 
• Address (if provided) 

B. Payment Information

Payments are processed through secure third-party providers. We do not see or store your full credit card number.

C. Booking & Waiver Information

• Dates and times of bookings 
• Signed liability waivers and digital signatures 
• Consent for photo or video use (if selected) 

D. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address 
• Browser type 
• Device information 
• Pages visited 
• Cookies and usage data 

This helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to:

• Process and confirm bookings 
• Verify Coggins records for guests bringing their own horses 
• Contact you about appointments, schedule changes, or weather-related      updates 
• Respond to inquiries and provide customer service 
• Prepare for rides based on experience, age, and safety needs 
• Maintain liability and safety records 
• Improve our website and services 
• Send updates or promotional messages (you can unsubscribe anytime)

3. How We Share Information

We do not sell, rent, or trade your information.

We may share information only with:

A. Service Providers

Trusted third parties that support our operations, such as:

• Payment processors 
• Booking/calendar services 
• Email notification systems 
• Website hosting platforms 

These providers are required to protect your information.

B. Legal or Safety Requirements

We may release information if necessary to:

• Comply with applicable laws 
• Respond to legal requests 
• Protect riders, staff, animals, and property 
• Prevent fraud or misuse of our services 

C. Photo/Media Usage

If you grant permission, we may use photos or videos taken during your ride for:

• Social media 
• Website gallery 
• Printed or digital marketing 

If you opt out, your image will not be used.

4. Cookies & Tracking Technologies

We may use cookies to:

• Improve website speed and performance 
• Remember preferences 
• Analyze site traffic 

You can disable cookies in your browser settings, though this may affect website functionality.

5. Data Security

We take reasonable measures to protect your information, including:

• Secure, encrypted payment processing 
• Use of HTTPS 
• Limited administrative access 

While no online system is 100% secure, we are committed to safeguarding your data.

6. Data Retention

We retain your information only as long as needed for:

• Bookings 
• Safety and liability compliance 
• Legal requirements 
• Business operations 

You may request deletion of your information unless retention is required for safety or legal purposes.

7. Your Rights

You may:

• Access your personal information 
• Request corrections 
• Request deletion (with certain safety exceptions) 
• Opt out of marketing communications 

To request changes, contact us at: info@saddlesandspurstrails.com or (334) 210-8222

8. Children’s Privacy

We do not knowingly collect information from children under 9 years old, as riders must be at least 9 to participate.

9. Links to Third-Party Sites

Our website may include links to third-party services, such as payment platforms or social media. We are not responsible for the content or privacy practices of these sites.

10. Updates to This Privacy Policy

We may update this policy periodically. The “Last Updated” date will reflect the most recent changes.

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Email: info@saddlesandspurstrails.com

Phone: (334) 210-8222

Location: 815 Aztec Rd, Greenville, AL 36037